Thang Uy Group
Ngày 27 tháng 03 năm 2024

Thang Uy Group (TUG) understands that customers are very concerned about how the personal information that they have trusted to us will be kept confidential and used. TUG appreciates that trust and we commit to making every effort to protect our customers' information.
The content of our information security policy is subject to change. To ensure your rights, please regularly visit TUG to check our information security policy.

1. Collect customer information
In order to improve the quality of customer service as well as create an online information channel to make the connection between the Company and Customers easier, you must provide some personal information such as: Full name, address. Just email, phone number and some other information. This registration information is used to survey opinions, evaluate and receive the needs of customers who are interested in the services we provide for short-term marketing programs.
For security reasons, we do not publicly disclose detailed information registered on the website. To protect your rights, please keep your personal information and account confidential and do not disclose information to third parties in any form. We are not responsible if account information is incorrect through no fault of ours.
When registering information at thanguy.com for survey programs, you will receive advertising information and newsletters. To refuse to receive this information, please click on the opt-out link in any email we send to you. Within 3 days of receiving a response, we will stop sending this email to you.


2. Information security
When collecting and storing your account information, we use many technical measures to ensure your information is secure. The measures we use include: using firewall systems, anti-intrusion systems, preventing unauthorized access to information, and modern server systems located in highly secure Data Centers. For payment transactions, we encrypt data according to SSL standards, which will make it difficult for hackers to decrypt your information.
You should not send your payment information to anyone via email or online chat. We are absolutely not responsible for any problems or incidents caused by this.
In case the authorities request to provide your transaction information, we are forced to do so without prior notice.
We recommend that you do not use any programs or tools to interfere with our data system or website in any form. If this happens, you will be handled according to current Vietnamese laws.

3. Third partner
We commit to not intentionally disclosing customer information, not selling or sharing customer information for commercial purposes. However, when required by law enforcement, we are required to provide detailed personal information and customer transaction information.
To ensure that goods are delivered to your exact address to ensure the best warranty, after-sales service and service quality, we may transfer your information to third parties such as shipping units. transfer, supplier.
To improve and improve our services better and better, we have the right to use your personal information for purposes such as marketing, market research, etc. We will transfer the content of the survey and market survey to a third party for consultation to help us optimally serve you.
In case we use your information for other purposes, we will continue to keep your personal information confidential or only provide information that is not personally identifiable.
In the event that we sell the whole company or part of it, in order to support the continued development of our business, we reserve the right to transfer our database including your personal information to third parties.
Once we have transferred data to third parties, we have no duty to keep the information or content confidential under this privacy policy.


4. Use of Cookies
A cookie is a small reminder that a website stores on your computer. Cookies are used in e-commerce services to facilitate faster online purchasing, remember usernames and back up your transactions as you move around the site. Cookies also make websites more convenient, users can access the website faster without having to re-enter information many times.
Using Cookies on the website also means you allow Google to process data about you. Google will use this information for purposes such as evaluating your use of the website, compiling reports on website activities, providing other internet-related services or transferring this information to third parties. .


5. Customer support information
If you want to stop using your personal data for marketing purposes or request information correction, we are always ready to support you via hotline 1900 7165 or email to: info @thanguy.com


Ho Chi Minh City, November 22, 2018          
Chairperson                 
NGUYEN QUANG HIEN         

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