Customer information security regulations

Thang Uy Group (TUG) understands that you are very interested in how confidential and used the personal information you have trusted us gives us. TUG appreciates that trust and we are committed to making every effort to protect customers’ information.

The content of our information privacy policy is subject to change. To ensure your rights, please visit TUG regularly to check our privacy policy.

1. Collect customer information
In order to improve the quality of customer service as well as create an online information channel to make the connection between the Company and the customer easier, you must provide some personal information such as: Full name, address just email, phone number some other information. This registration information is used to survey opinions, evaluate and receive the needs of interested customers about the services we provide for short-term marketing programs.
For security reasons, they do not publish detailed information registered on the website. To protect your interests, please keep your personal information and account confidential and do not disclose information to third parties in any way. We are not responsible if the false account information is not due to our fault.
When registering information at into survey programs, you will receive advertising information and newsletters. To refuse to receive this information, please click on the opt-out link in any email we send you. Within 3 days of responding, we will stop sending this email to you.

2. Information security
The collection and storage of your account information, we use many technical measures to ensure that your information is secure. The measures we use such as: firewalls, intrusion prevention systems, anti-unauthorized information access, modern server systems located in Data Center have high security. For payment transactions, we encrypt data according to SSL standards, which will make it difficult for hackers to decrypt your information.
You should not send your payment information to anyone via email, online chat. We are absolutely not responsible for any problems or problems caused by this.
In case the authorities request to provide your transaction information, we must do so without prior notice.
We recommend that you do not use any programs or tools to interfere with our data systems or website in any way. If this happens, you will be handled according to the current laws of Vietnam.


3. Third partner
We are committed to not intentionally disclosing customer information, not selling or sharing customer information for commercial purposes. However, when required by law, we are required to provide detailed personal information and transaction information of customers.
To ensure that goods are delivered at your correct address to ensure the best warranty, after-sales and service quality, we may pass on your information to third parties such as the operator. supply unit.
To improve and improve our services even better, we have the right to use your personal information for purposes such as marketing, market research…. Content of survey, market survey will be transferred to a third party to advise us on how to serve you optimally.
In the event of using your information for other purposes, we will continue to keep your personal information private or provide only non-personally identifiable information.
In the event that we sell the company as a whole or in part, to assist in further business growth, we reserve the right to transfer the database including your personal information to third parties.
Once data has been transferred to a third party, we are not responsible for the confidentiality of the information or content under this privacy policy.

4. Use of Cookies
A cookie is a small set of reminders that a website stores on your computer. Cookies are used in e-commerce services to facilitate faster online shopping, remember your username, and backup your transactions as you navigate the site. Cookies also help the website more convenient, users can access the web faster without having to re-enter information many times.
Using Cookies on the website also means that you allow Google to process data about you. Google will use this information for purposes such as evaluating your website usage, reporting on website activities, providing other internet related services or transferring this information to third parties

5. Customer support information
If we want to stop using our personal data for marketing purposes or to request information correction, we are always ready to assist you by calling our hotline number 1900 7165 or emailing: info @

HCMC, November 22, 2018